POPIA Compliant
DMASA Complaints
Management System
Building an ethical tomorrow with smart, efficient compliance solutions. A modern platform for managing consumer complaints, ensuring regulatory compliance, and strengthening governance.
6
Total Cases0
Resolved3
In ProgressWhy Choose Our System?
Comprehensive complaint management with powerful features
POPIA Compliant
Fully compliant with Protection of Personal Information Act (POPIA) and Information Regulator requirements. Your data is secure and protected.
Real-Time Analytics
Comprehensive reporting dashboards with real-time insights, trend analysis, and executive summaries for informed decision-making.
Workflow Automation
Automated assignment, escalation, and notification workflows that reduce manual work by 60-70% and improve response times.
Complete Audit Trail
Every action is logged and traceable. Maintain full accountability and transparency with comprehensive audit trails.
Multi-Channel Intake
Receive complaints via email, web forms, and phone with automatic ticket creation and acknowledgment notifications.
DNC Integration
Seamless integration with the Do Not Contact (DNC) Registry for instant complainant status verification.
6
Total Complaints
3
New Cases
0
Resolved
3
In Progress
Ready to streamline your complaint management?
Join DMASA in building an ethical tomorrow with efficient compliance solutions.